Published on August 21, 2026 |
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Colombia Travel takes an unexpected turn as four cities get special flight protections after quakes. Colombia Travel now takes another unexpected turn because passengers using Pereira, Cali, Armenia and Quibdó can access added flexibility. As a result, four cities get special flight protections after quakes, including date changes, route changes and refund options under airline rules. Eligible travellers can move flights without penalties or fare differences, subject to availability. Therefore, Colombia Travel faces a new phase. The unexpected turn gives passengers more control, while four cities get special flight protections after quakes through the end of August.
Who Is Covered by the Travel Measures
The measures apply to passengers travelling on Avianca flights departing from or arriving in Pereira, Cali, Armenia and Quibdó.
Eligible journeys must have original travel dates between 10 and 30 August 2026. The options are available across all booking channels and cover both domestic and connecting passengers.
Travel Options Available to Affected Passengers
| Passenger Option | What Travellers Can Do | Key Condition |
|---|---|---|
| Date change | Move the flight to an earlier or later date | Travel must be completed by 30 September 2026 |
| Route change | Request travel to a common point | No penalty or fare difference, subject to availability |
| Cali alternative | Cali may be used as a common point for Pereira, Armenia and Quibdó passengers | Ground transport must be arranged by the traveller |
| Refund | Request a refund | Subject to Avianca’s established conditions and procedures |
| Cabin | Travel remains in the same cabin as originally booked | Subject to available flights |
Free Flight Changes Extend Through September
Eligible passengers can change their travel date without paying a penalty or fare difference.
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The revised journey can take place before or after the original date, but travel must occur no later than 30 September 2026. This gives travellers more time to adjust plans if local conditions or flight availability make their original journey difficult.
All changes remain subject to seat availability on flights available for purchase.
Cali Can Serve as an Alternative Travel Point
Passengers travelling to or from Pereira, Armenia and Quibdó may be able to change their route through Cali.
Avianca can designate Cali as the common point under the protection measures. However, passengers using this option must organise and pay for their own ground transportation between Cali and their final or original destination.
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This detail is important for travellers planning journeys through Colombia’s Coffee Region or western areas.
Refunds Remain Available Under Airline Conditions
Passengers who do not wish to change their travel date or route may request a refund.
Avianca states that refunds will be handled according to its existing conditions and procedures. Travellers should therefore review their booking terms and use official airline channels when submitting a request.
Travellers Should Check Flights Before Going to the Airport
Avianca is advising passengers to confirm their flight status before travelling to the airport.
Updates are available through the airline’s official website, mobile application and other authorised channels. The airline says it will continue monitoring the emergency and may adjust its protective measures as conditions change.
What This Means for Colombia Travel
The measures give travellers more flexibility while earthquake-related uncertainty continues in affected regions. For passengers using Cali, Pereira, Armenia and Quibdó, the main options are clear: change the date, adjust the route or request a refund under the airline’s rules.
The flexibility is especially important for domestic tourism, international visitors and connecting passengers whose itineraries depend on reliable access to these regional gateways.
Colombia Travel takes an unexpected turn because earthquake disruption has triggered special passenger protections across four key cities. Pereira, Cali, Armenia and Quibdó are covered for eligible journeys between 10 and 30 August 2026. Travellers can change dates, adjust routes or request refunds under Avianca’s conditions. The main reason is to give passengers more flexibility while emergency and operational conditions remain uncertain. As a result, Colombia Travel becomes easier to manage despite disruption. The special flight protections after quakes help domestic, international and connecting passengers reduce travel risk and reorganise journeys through affected regions.
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