Published on
November 9, 2025
IndiGo Airlines is actively addressing a significant technical issue at Delhi’s Indira Gandhi International Airport, caused by a malfunction in the Automatic Message Switching System (AMSS). This disruption has led to widespread delays, affecting multiple airlines and their flight schedules. The airline is prioritizing the restoration of normal operations, with efforts focused on minimizing delays and helping passengers with updated flight information. The technical setback, which impacted air traffic control data, has been gradually resolved, and IndiGo is working closely with airport authorities to ensure a swift return to smooth operations.
IndiGo Airlines is currently addressing a technical malfunction that has impacted flight operations at Delhi’s Indira Gandhi International Airport. The airline has assured passengers that normal services are expected to resume soon, although some delays are anticipated. The issue involves a malfunction in the Automatic Message Switching System (AMSS), which plays a crucial role in supporting Air Traffic Control (ATC) data, affecting multiple airlines and causing delays in the northern region of India.
The airline has confirmed that the disruption was caused by a temporary outage in the AMSS system, which is integral to facilitating communication and data exchange between the airport and air traffic control. This failure disrupted flight schedules, leading to delays across various airlines. IndiGo has been working diligently with both airport and ATC teams to resolve the issue and gradually restore normal flight operations.
IndiGo has emphasized that the technical glitch was swiftly addressed, with the airline’s operations team actively working to stabilize the situation. Although the airport has made progress in restoring the AMSS system, passengers are still experiencing delays, and adjusted departure and arrival times are expected. The airline is also providing updates to customers and assisting with rescheduled flights to mitigate the inconvenience caused by the delays.
The malfunction in the AMSS system has had a widespread effect, with several airlines reporting delays at Delhi Airport. In addition to IndiGo, other carriers such as Air India and SpiceJet have also issued advisories alerting passengers to potential delays as a result of the disruption. Delhi Airport has confirmed that at least 100 flights were delayed as a result of the malfunction, underlining the scale of the impact on air travel in the region.
The Automatic Message Switching System, which supports the exchange of vital ATC data, is essential for managing air traffic and ensuring the safe and efficient movement of aircraft within controlled airspace. Any disruption to this system can significantly affect flight scheduling, leading to delays, cancellations, and operational challenges for airlines. The AMSS glitch, therefore, posed a significant challenge for air traffic control services, further exacerbating the delays at one of India’s busiest airports.
Air traffic control (ATC) plays a vital role in guiding aircraft both on the ground and through controlled airspace, ensuring safe separation between flights and preventing congestion. The malfunction of the AMSS system disrupted the seamless transmission of ATC data, causing delays not only in Delhi but also potentially affecting flight connections to and from the region. The airport authorities and air traffic control teams have been working in coordination to resolve the issue, with operations gradually returning to normal.
In the meantime, IndiGo has been assisting passengers by offering updated flight schedules and helping them navigate through the disruptions. The airline has expressed its gratitude for the swift response of the airport and ATC teams in addressing the system failure. As the issue continues to be resolved, IndiGo and other airlines are working to minimize the impact of the delays, and operations are expected to stabilize within the next few hours.
Passengers who have been affected by the delays are advised to check with their respective airlines for the latest updates on flight schedules. IndiGo, along with other carriers, is committed to ensuring that passengers receive timely information and assistance during this challenging time. Despite the technical setback, the airline is focused on getting operations back on track and providing passengers with a smooth travel experience as soon as possible.
For now, Delhi Airport’s operations are gradually returning to normal, as the AMSS system is progressively being restored. Passengers are encouraged to remain patient and stay in touch with their airline for the most up-to-date flight information. The airport has been working alongside IndiGo and other airlines to manage the impact of the technical issue, and while delays may still occur, normalcy is expected to be restored soon.
This incident serves as a reminder of the critical role that technology and communication systems play in ensuring the smooth operation of air travel. As airports and airlines continue to adapt to the challenges posed by such technical disruptions, the focus remains on minimizing the impact on passengers and restoring service reliability.
