Published on
September 15, 2025

On September 15th 2025, ScotRail was unable to deliver robust services in the north due to technical train complications as well as an inability to schedule enough crew members. In particular the Far North Line along with the Inverness to Aberdeen connections had troublesome outages in addition to delays which resulted in significant hurdles for both inbound and outbound travelers in the Highlands.
These outages have let to considerable passenger agitation, particularly, since these outages fell within rush periods. This was worse for tourists looking for services to visit the beautiful Highlands since these train services provided the most ideal means of transport connecting towns and towns. The losing outages along the most important routes such as the Far North Line and the Inverness to Aberdeen Line is troubling to say the least for many of the trains serving the most popular attractions and for the many patrons considering trains as the principal means of travel to the region.
Train Cancellations on the Far North Line
One of the most affected routes on Monday was the Far North Line, which experienced multiple cancellations due to staffing shortages and mechanical faults. The first major disruption occurred when the 6.13am Ardgay to Inverness commuter service was cancelled because there were not enough available staff to operate the train. This cancellation left early morning commuters stranded, forcing many to seek alternative transportation or face delays in reaching their destinations.
Additionally, the 11.43am service from Inverness to Dingwall and the 12.45pm Dingwall to Inverness train were both cancelled due to a “train fault.” The mechanical issue caused significant disruption to travel along the route, leaving passengers who had planned their journeys with limited options for reaching their destinations.
These cancellations on the Far North Line are particularly impactful for residents of Ardgay, Dingwall, and Inverness, as well as for tourists hoping to visit the beautiful northern parts of Scotland. Many of these areas rely heavily on the train network for both local transportation and access to tourist destinations like Loch Ness, the Cairngorms National Park, and the North Coast 500 route.
Inverness to Elgin Services Affected by Train Faults
Further disruptions occurred on the Inverness to Elgin route, which also saw two services cancelled due to ongoing train faults. The 1.30pm train from Inverness to Elgin and the 2.25pm service in the opposite direction were both called off. For tourists traveling to the popular coastal town of Elgin or the surrounding Speyside region, these cancellations disrupted planned sightseeing trips. Elgin, known for its historical sites such as Elgin Cathedral, is a key destination for visitors in the area, and train service cancellations make it more difficult for travelers to explore the region.
Tourists who were relying on public transportation to reach their destinations were left scrambling for alternatives, further compounding the stress of unexpected travel changes. In addition to the cancellations, passengers on the affected trains were also left without clear communication regarding when services would be restored, leaving them uncertain of their travel plans.
Delays on Inverness to Aberdeen Route Impact Travelers
While cancellations affected multiple routes, delays also plagued several key services. The 6.59am Inverness to Aberdeen train, which typically departs in the early morning, was delayed by 22 minutes due to a technical issue with the radio system between the driver and the signaller. Though not as severe as cancellations, delays can still have a considerable impact on passengers’ travel schedules, particularly for tourists with limited time to explore their destinations.
The Inverness to Aberdeen route is an important corridor for both local commuters and tourists heading to and from the northeast of Scotland. Aberdeen, often referred to as the “Granite City,” is a popular destination for its rich cultural history, maritime heritage, and nearby attractions like the Cairngorms and Royal Deeside. For visitors heading to Aberdeen from the Highlands, a delay on the morning service meant they faced a shortened window to experience the city or attend scheduled events.
Food Trolley Service Unavailable on Long-Distance Trains
For passengers on longer-distance journeys, the lack of food services added to the challenges. The 8.02am Wick to Inverness train and the 2pm Inverness to Wick train were both affected by the absence of the usual food trolley. Passengers on these long-haul routes, which typically span over four hours, were forced to go without meals and snacks during their journey. The food trolley service is a popular amenity for travelers, offering refreshments and light meals to make long journeys more comfortable. The lack of this service left some passengers dissatisfied and hungry, further detracting from the travel experience.
ScotRail announced that the absence of the food trolley would continue on both of these trains through Tuesday, extending the inconvenience for passengers planning to travel on those services in the coming days.
The Impact on Tourists and the Highland Economy
While ScotRail’s disruptions primarily affected local commuters, the impact on tourism cannot be overlooked. The Highland region of Scotland, with its rich natural beauty, outdoor activities, and historical sites, draws millions of tourists each year. Many of these visitors rely on the train network to move between the region’s popular destinations. The cancellations and delays on Monday have left tourists stranded and inconvenienced, which could harm the reputation of public transportation in the area.
Tourists who have planned detailed itineraries based on train schedules may have had to cancel or reschedule their visits to landmarks such as Loch Ness, Inverness Castle, or the stunning coastal towns along the Moray Firth. Additionally, tour groups and independent travelers alike often find themselves relying on trains to experience the Highland region’s scenic beauty, from the rugged mountains to the remote islands, making disruptions all the more impactful.
Future Outlook and ScotRail’s Response
Passengers have faced inconvenieneces with the Scotrail service disruptions. It has advised them to use the company’s site or the journey planner. It has suggested them to use the Scotrail website or journeycheck.com to get from Tuesday onwards to get the most accurate information on cancellations or other alterations to the services.
Passengers and local businesses who use the trains have been reports faults with trains and a lack of staff. Scotrail cannot let remaining unaddressed problems to service disruptions impact tourism lower or other commuting within Scotland It’s important.
It is also a peak period now with both local and international travelers. Scotrail has a great responsibility to maintain the reputation of the region without losing the primary servicable site and the main attraction to tourists.